Terms of service

THE KNOT — Terms of Service

0. Business Information
THE KNOT
275 New North Road, London, N1 7AA, UK
Email: hello@theknotedit.com
Phone: +44 7521 189529

1. Age Requirement
By purchasing from THE KNOT, you confirm that you are at least 18 years old or have obtained parental or guardian consent to purchase from us.

2. Order Confirmation & Payment
When you place an order with us, you will receive an order confirmation email. This email serves as a receipt for your purchase and includes the details of your order.

3. Shipping & Delivery
Please refer to our Shipping Policy for information on shipping times and costs. All orders are shipped with tracking information. Please note that you are responsible for providing accurate shipping information to avoid delays.

4. Returns & Exchanges
All products are made to order. Due to the bespoke nature of our items, we do not accept returns or exchanges unless the product arrives faulty or damaged. If you receive a faulty product, please contact us within 14 days of receipt to arrange a replacement.

5. Product Information
We strive to provide accurate descriptions and images of our products. However, due to variations in monitor settings and lighting, actual colours may differ slightly from those shown on our website.

6. Payment Methods
We accept various payment methods, including credit cards and other secure payment gateways. Payments are processed at the time of order placement.

7. VAT Notice
THE KNOT is currently not VAT-registered; therefore, prices listed do not include VAT. If VAT registration becomes necessary in the future (e.g., upon reaching the registration threshold), this will be updated accordingly. VAT will only apply to sales made after registration, not retroactively.

8. Data Protection
We take your privacy seriously and handle your personal data in accordance with applicable data protection laws. Please see our Privacy Policy for more details.

9. Disputes
Any disputes arising from the purchase of goods through THE KNOT will be subject to the exclusive jurisdiction of the courts of the United Kingdom. These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

10. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the revised Terms will apply to all orders placed after the update.